Rent a car Terms and Conditions

Necessary documents on pick-up the car for rent

  • Valid identity document or passport
  • Valid national or international driver’s license

Rental price – Deposit

The price is established following the online or telephone reservation stated in the contract.

The deposit is established depending on the reserved vehicle and its value starts from 100 EURO. The amount will be fully refunded on the return of the un-damaged vehicle based on the contract.

The payment is made in full when the car it’s picked up and the customer signs the contract.

The payment is made in cash or card : RON, EUR, USD calculated in RON at the BNR [National Romanian Bank].

All listed prices include VAT.

Client’s obligations:

  • To hold a national or international driver’s license at least 1 year old and to have the minimum age of 23 years.
  • To obey all the traffic rules applicable on the Romanian territory
  • Not to drive the rented car under the influence, drugs or other prohibited substances
  • To inform the renter if the vehicle has defects. All interventions to the vehicle must be made with the Cardys approval in a service agreed by the latter.

The customer will be responsible for:

  • the payment of fines and sanctions received in the period of use of the rented car;
  • damages caused by the improper use of the rented car;
  • damages caused to the spare parts, the bonnets or to other items from the car.


The vehicles rented by Cardys rent a car Cluj have insurance policy:

  • Mandatory civil liability insurance
  • Casco,
  • Road tax
  • Winter/Summer tires.

Delivery-returning the rented car


  • The car is delivered clean in the interior/exterior and with level of fuel of 1/2 or 1/1.
  • The car delivery-returning in Cluj or at Cluj – Napoca International Airport is free.
  • The delivery and returning the car in another area is made subject to an additional fee.

Return of the car

  • The car is returned to the place and time established in the contract. If there are changes, the customer must contact Cardys Rent a Car at least 2 hours before the car return.
  • The car will be returned with the same level of fuel as when it was delivered.
  • If the car is not clean, a fee of 30 RON will be charged for this service
  • If the period established for return is exceeded with 3 hours without the approval of Cardys Rent a Car, another day will be calculated.

General terms

The customer bears all costs related to the remaking of documents, keys, accessories if they are lost due to his/her fault.

The average of km included in the rental fee is unlimited.

The extension of the rental contract can be made only with the renter’s approval. At least 24 hours before its expiry and only subject to availability of the vehicle.

Cardys Rent a Car does not allow border crossing with the company vehicles without stating this in the rental contract.

The additional driver must be stated in the rental contract and must fully comply with the terms and conditions of Cardys Rent a Car.

Any technical defect is must be immediately notified, as well as the instructions received from the rent a car company;

The customer must immediately inform, within maximum 12 hours, in writing and orally:

    • the loss or theft of the registration certificate/temporary driver’s license, the keys and/or vehicle’s remotes;
    • the theft of the vehicle or of other parts of it, as well as any damages to the vehicle;
    • the appearance of defects or occurrence of accidents and must comply with the instructions of Cardys Rent a Car.

You can get additional information related to the rental terms on telephone: 0040 741.264.607 / 0040 745.364.466 or mail: office@cardysrentacarcluj.ro.

Cardys Rent a Car Cluj © 2019. All rights reserved.